Deposit Procedure

All patients at Pine Dental & Aesthetics are required to settle a £30 deposit to secure any appointment booked. The amount of this deposit may be larger for long treatment appointments. This deposit will go towards the cost for your visit on the day, or will be carried forward to your next visit if booked in on the day.

For free consultation appointments, a £30 deposit will be taken to secure your appointment and refunded once you arrive.

Cancellation Policy

Our appointments are precious! We require 48 hours notice if you cannot keep your appointment. If you have a scheduled appointment, you will be sent an SMS reminder two days before your appointment. This reminder is a courtesy and does not remove your responsibility for keeping appointments once you have made them. Rescheduling or cancelling your appointment within the 48 hour period of your appointment time will incur the loss of your deposit payment.

Please note all missed appointments will incur a no show fee at the value of your deposit.

Please feel free to call us on 020 3535 6260 with any questions regarding this.

We thank you for your understanding and appreciate your continued support.